Please be sure to provide the correct mobile phone number of the recipient.
If the truck driver cannot contact the recipient, the delivery will not be successful and extra fee will be in charge of buyer.

Open size:82.68*49.21*35.43 inch
Folding package size:87.01*52.36*13.78 inch

Shell: ABS + Stainless Steel Frame
Body: 300G CANVAS PU3000mm, Waterproof, Anti-UV 50+
Mattress: 5cm High-Density Foam
Ladder: 2.3M Aluminum extendable Ladder, Bear Weight 700LB
Floor: Enviromental synthetic board with own patent
Zipper: Brand SBS/YKK

For California residents: Proposition 65 Warning

https://www.p65warnings.ca.gov/

Package Included:

2.3M Aluminum extendable Ladder*1
LED Light*1
Shoe bag*1
Hardware kits*1
Manual Instruction*1

Return Policy:

If you cancel your order before we prep your tent for shipment, we will provide a 100% refund minus a $150 cancellation fee. We commit to materials to meet production up to 3 months in advance and we plan our material and fabrication pipeline based on order volume so cancellations make this difficult.

After we have shipped your tent or after you receive your tent, we will accept returns of new, unused Trustmade tents that have not been opened and are still in their intact, original packaging within 30 days of delivery. Due to the difficulty and cost of transporting our tents, the customer will be responsible for shipping to and from (depending on the location, an estimated $800-1200) and a $200 restocking fee.

Any refunds processed will be refunded to your original method of payment and may take up to 10 days to appear on your statement. Trustmade is not responsible for any products lost or damaged during the return shipping. If we do not receive the product, or they arrive damaged from when they left your possession, your return request may be refused.